Events & Conferences

The Events & Conferences functionality provides the ability to manage free and costed events ranging from simple one-day meetings through to large multi-day, multi-session annual conferences. Multiple ticket types are supported such as member, non-member, speaker, group tickets and early-bird discounts, together with full invoicing and payments collection through the members portal and/or other channels.

Regular venues can be managed in the system, and all associated documents, reminders, emails, tasks, calendar appointments and attendees are attached to the event record, allowing a single view of everything event related in one place.

Dietary information, disabled access requirements, event attendance lists and delegate badges can all be printed to help on the day of the event, in addition to self check-in facilities.

Online bookings are underpinned using the sales opportunity processing within Dynamics 365, with the benefit that should a delegate not complete the process, the partially completed booking will be available for remarketing or following up directly with the member.

Event and conference management features include:

• Support for the management of events, webinars, committee meetings and conferences
• Speaker and sponsor management
• Configurable event pricing, including early bird pricing
• Member and non-member pricing
• Event options, per delegate and per booking
• Discount voucher support
• Online booking and payment support via invoice or payment gateway
• Automated event booking confirmation, reminders and joining instructions
• Support for multi-person bookings
• Event attendance recording, including mobile and tablet check-in
• Event portal listings, including event categorisation filters
• Event opportunity tracking for incomplete online bookings and remarketing
• Comprehensive Web Event booking engine as standard